Meet Our Staff

Rob Richards – Office Manager

Rob joined Richards & Richardson in 1993 after graduating from Michigan State University. He is responsible for overseeing all daily operations and prides himself on customer service and a support staff that is second to none.

Julie K. – Assistant Manager and Medical Results Coordinator

Julie joined the practice in 2000 and has been the conduit for all medical inquiries and results. She has 18 years of medical office experience and is a treasured resource.

Tracy – Medical Assistant Team Leader

Tracy is a graduate of Ross Medical in 2013 who joined R & R as an extern. Tracy has proven to be the energetic team leader for our back office staff. She loves to spend time with her husband and 3 kids.

Kelly T. – Medical Assistant

Kelly T joined the practice in 2006 and has over 20 years of medical experience.

Kelli B. – Medical Assistant

Kelli B. was hired straight out of Carnegie Medical Assisting School in 2007 and has never disappointed with her excellent technical skills.

Kathy – Medical Assistant

Kathy graduated from Ross Medical in 2015 as an RMA. She has been part of the R & R team since 2019. She loves physical fitness and is an avid marathon runner, biker and gym regular.

Christina – Medical Assistant

Christina graduated from Carnegie Institute in 2011 and brings a true love of helping her patients. She joined R & R in 2020.  Her daughter is the center of her universe.

Kylie – Medical Assistant

Kylie graduated from Oakland Community College in 2019 and became a certified CMA. She joined the R & R family in 2019. She is a dog lover, and recently purchased her first home.

Briana – Medical Assistant

Briana is the newest member of the R & R team.

Liz – Medical Assistant

Liz is the newest member of the R & R team.

Nicole N. – Receptionist Team Leader

Nicole has been a valuable member of the practice since 2006 and has an energy and smile that is infectious. She is committed to patient care and makes customer service a priority.

Rachel – Receptionist

Rachel has been a valuable member of the R & R family since 2015. She has worked in several roles and brings a true professionalism to the receptionist position. In her free time, she loves to hang out with her husband and 3 kids.

Heather – Receptionist

Heather joined R & R in 2020 with over 15 years experience in the healthcare industry. She enjoys hanging out with her husband and two kids. Loves the sun and fun.

Karma W – Medical Biller

Karma has been part of the Richards and Richardson, P.C. family since 2003 and is an expert in all billing matters. She was trained at Baker College and has over 20 years of billing experience. She will be happy to discuss any changes in the complex world of medical insurance with our patients.

Pat – Medical Biller

Pat has over 30 years of insurance experience and brings an abundance of expertise to our billing department. She is married with two grown children and 5 grandchildren. She loves her 3 dogs, making jewelry, and gardening.